FREQUENTLY ASKED QUESTIONS:
Welcome to the Meatland Help Center. We’ve compiled some of our customers’ most frequently asked questions into one easy-to-access place. Take a look below - maybe you’ll find the answer to your question. Should you have any other issue that we may have missed, please don’t hesitate to reach out to us directly either through our Contact page or using the handy 'Let's Chat' extension at the bottom of the page.
DO YOU DELIVER?
We deliver all over Israel.
There are two different delivery option which we offer:
- We work with a delivery service direct to your door with prices from just NIS 18 in the local Ra'anana area.
- We can do express deliveries via Israel Post anywhere in Israel for a flat fee of NIS 50 on orders under 20kg in weight. However, postal deliveries cannot include any items which require refrigeration.
CAN I ORDER ONLINE?
While we are working towards making this possible, at this time we can only take orders by phone or email.
If you would like to order online from our kitchen for the chaggim, please click here.
WHAT IS YOUR RETURNS/REFUNDS POLICY?
We will gladly exchange any unopened products with proof of purchase or give a credit note.
Please not that, due to Health Board regulations, we can not exchange any frozen or refrigerated products. This includes meat and food prepared by our kitchen.